VoIP stands for Voice-over-Internet Protocol and is where phone calls are made via the internet rather than PSTN (Public Switched Telephone Network) or ISDN (Integrated Services Digital Network), as used by traditional landlines. VoIP is something you may have heard of, or even have used on your personal mobile. But have you ever considered whether it could work for your business? More often than not, switching from to VoIP brings a whole host of benefits for your business, including big savings.
VoIP would work well for your business…
…if your staff travel a lot
Because VoIP relies on the internet, it can be utilised wherever you are in the world, as long as you have an internet connection. This means that employees who are travelling can always be reachable via their business number. This is great for operations, because there is no interruption to communication between colleagues. And it’s great for customer and client satisfaction too: they can always reach the person they need, no matter where that person may be. This makes your company appear reliable and always on the ball.
…if you want to encourage flexible working
VoIP also facilitates remote working and therefore more flexible working options for your employees. With flexible working on the rise and more and more workers seeing this as a top priority when finding a job, many employers are looking at how they can provide this. Using a VoIP system makes it easier, for example, for busy parents to work from home or stressed employees to work from a café for a while as a change of scene. Offering these options could really boost your attractiveness as an employer. Not to mention the benefits for employee wellbeing, which contribute to employee performance and productivity.
…if you make lots of calls, including international calls
One of the major benefits of VoIP is the cost savings on phone calls. Calls via VoIP are dramatically cheaper than via a traditional landline. The calls you make as a business probably stack up without you realising it. A cheaper cost per call actually translates to massive operational savings over a month or a year. And you don’t need to worry about compromising on quality either. Modern business VoIP systems are sophisticated systems that are more than cut out for meeting the demands of modern commerce. The amount you could save is even larger if you deal with international clients, colleagues or suppliers over the phone.
…if you have several sites
If you operate over several sites, you can greatly cut the cost of internal calls with VoIP. You can also choose a number with the right area code for the region in which you have another presence, to reassure customers that you operate locally. What’s more, the ability to connect other technology and applications to the system means that everyone at all sites is constantly interconnected and in the loop.
…if you are expanding
VoIP is naturally extremely scalable, so it’s great if you are expecting your business to expand. When someone joins the business, all they need is another handset or an extension and they are good to go. There’s be nothing holding you back.
…if you want to enjoy the multiple advantages over traditional telephony
These are just a few of the benefits offered by VoIP. A1 Comms offers a full system which we can tailor to suit your business and we will maintain for you on an ongoing basis. You can enjoy reduced costs, quality calls and all the additional features you would expect with a phone system, such as voicemail and call forwarding. You can learn more about our business VoIP here, or to speak to a member of our team then give us a call on 01773 522 300.